In Vacaville: 1661 E. Monte Vista Ave.
Hours: 10 a.m. to 6 p.m. Monday through Saturday; noon to 5 p.m. Sunday
After more than 40 years in business, Thornton & Sons Jewelers has perfected the balance of customer service and support. Second-generation owner John Thornton said it’s that balance and the store’s willingness to stand behind the product that led to Daily Republic readers naming Thornton & Sons as the best jewelry store in the region. ”Customer service. None better in the area,” Thornton said. “We try to follow up on everything we tell you and we just stand behind our product.” Being a family-owned store also helps, as Thornton & Sons has been able to serve generations of customers in Vacaville. ”We rely a great deal on repeat customers, we want to support you behind all your jewelry needs. We’re here for all occasions, not just for the one-time sale,” Thornton said. The award is an honor and reminds Thornton the store is going in the right direction. ”It lets us know we’re doing something right and the people on the floor are doing the job I’m requiring them to do,” he said. “It means I’ve got the right people on the floor and staffing is what it should be.”
Runners-up: Kay’s Jewelers, DeBartolo and Co. Fine Jewelry, Zales