There have been many Veterans Affairs health care stories in the news. Many of them leave us with a feeling that the federal government doesn’t really care about our veterans. My experiences are leading me to feel the same way.
I had an eye appointment June 12 at the VA Martinez facility and ordered new prescription glasses and was told it would take three to four weeks for my new glasses to arrive at my house. It’s been more than five weeks and my glasses have not shown up. I called the VA optical shop and talked with the person who is in charge of the shop. She said she would research the issue and would call me back. Within an hour, she had an answer. Of the two pair of glasses I ordered, one would ship that day and the other within a few days. She said it was a glitch in Sacramento, whatever that means. And why send them to my home; don’t eye glasses need to be adjusted to your face?
So why would it take three to four weeks to get glasses? Any optical shop in Fairfield would make glasses within a week. Five weeks is totally unacceptable.
There was also my chiropractic care visit for lower back pain this past year. I had to wait four months to see a chiropractor. Why? Because there is just one VA chiropractor for all of Northern California. I have been to civilian chiropractors before, never had to wait more than a week. In all cases, after an examination and adjustment, you come back a week later for another adjustment, and more if needed. Not at the VA clinic in Martinez. You get an examination and adjustment and then are told to come back a month later for another adjustment.
Now I ask you, what good does that do you?
This is just one unhappy veteran’s experience.
Douglas Burke, U.S. Navy veteran